PRIVACY POLICY 

updated April 2020

 

Sending with love.com values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions.

 

Sending with love.com recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances as detailed below.

 

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, click here to contact Susan Lee at Sending with love.com via email: 

 

susan@sendingwithlove.com

 

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you. We will notify you of any such change before we use your information in a manner not previously disclosed in our privacy policy. You will have the opportunity at that time to opt out of any new use of your information.

 

 

WHAT WE COLLECT

 

We collect information (such as your name, email address, mailing address, phone, wedding details, names, dates, venue. ) that you provide when you place an order, save your information with us. We also maintain a record of your purchases online and in our stores. All the information we collect is given to third parties ONLY if they are involved in completing your order for production and delivery. Your mobile number will be given to a courier company for the sole use of advising you of the delivery of your order. They will not use this for any other purpose and they will not share your information. The companies used are all GDPR compliant.

 

 

HOW WE USE YOUR INFORMATION

 

When you make an online purchase from Sending with love.com, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. 

 

If at any time you would like us to remove you from our email or postal mailing lists, feel free to contact Sending with love.com customer service at susan@sendingwithlove.com. Please be sure to include full name and any other relevant information. If you have previously asked to be removed from our email list, we will not sign you up for email updates if you place an order over the Internet. Please note that it may take up to 8 weeks to remove your from our list.

 

From time to time, we may also send you emails to help us learn more about your shopping preferences. In addition, we may use information about your product interests and purchases to help us improve our site design and your shopping experience. If you make a purchase online or over the phone, we may also send you notices about our products, services, contests and promotions through postal mail.

STORING YOUR INFORMATION

Any information we obtained is stored during and after the completion of the order. This is only stored for a deemed necessary period of time. 

 

THIRD PARTY TRANSACTIONS

 

We contract with third parties to assist us in maintaining and managing our customer information to fulfil orders and delivery and to communicate with our customers. We do not authorize any of those third parties to make any other use of your information. All of our third parties are GDPR compliant.

 

ACCESSING YOUR INFORMATION

 

If at any time you would like us to remove you from our email or postal mailing lists or if you do not want us to use your information to enhance your shopping experience, feel free to contact Susan lee  customer via email susan@sendingwithlove.com  Please be sure to include your email address and full name.

 

 

COOKIES

 

A cookie is a small data file that Web sites often store on your computer's hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

 

We use cookies in order to improve your shopping experience. When you visit sendingwithlove.com your cookie helps us keep track of your order as you shop at our site. If you have saved your information with us, your cookie allows us to recognize you when you return to our site and provides you with access to your account information. If you saved your information with or order from us, we also use cookies to monitor and maintain information about your use of our site. If you have not saved your information with or ordered from us, we may monitor and maintain information about your use of our Web site in a manner that does not identify you. In either case, this information helps us serve you better by improving our site design, as well as our products, services, contests, and promotions.

 

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order or enable you to make a purchase from our site. Nor will we be able to recognize you as a signed up user to allow you access to your account information.

 

Contact

Susan Lee

susan@sendingwithlove.com

Phone : 07803600077

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© 2020  by Susan Lee Trading as Sending with Love.com